SUPPORT

Technical support

wsparcie serwisowe i pomoc techniczna dla drukarek skanerów i terminali danych

It doesn’t matter whether you bought the equipment and you do not know how to configure it or the device has been working for years and finally refused to cooperate. The Koncept-L S.A. has a solution that suits your needs. If you feel strong enough to repair the equipment yourself, find out how to solve common defects in the FAQ section. In addition, we have prepared a set of configuration documents, which can be found in the 'Downloads' tab.

However, if the task will appear too complicated, our service department is at your disposal. Rapid reporting RMA tool will allow the initial identification of the problem and control over the course of repair process. After accepting the costs, we will remove the defect and send working device to the indicated address.

If you need any other help please send any questions that might arise to the selected department via the 'Contact form'.